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About PCS

Built on a Single Principle

Leveraging lived experience to deliver targeted, practical and affordable solutions.

PCS brings the solution

PCS Brings


PCS was established to bring the value of real-world experience in complex organisations directly to you. Instead of learning through trial and error, we help you benefit from proven insight—by objectively assessing what has worked, what hasn’t, and why.

Keeping things simple.


Complexity Comes at a Cost. Confusion is Sub-Optional.

Michael’s in-depth experiences in establishing and leading high consequence operations has reinforced the need to look to simplify processes and polices to reduce complexity and increase value. To do so often requires: some reform, some investment and some time.

Every engagement is structured, deliberate, and outcome-driven. PCS applies the discipline of aviation-level systems thinking to business environments where performance matters and the cost of getting it wrong is real.

We land where you need us. To stabilise what must be stabilised, correct what must be corrected, and strengthen what must endure.

Michael Young

Michael Young

Founder and Principal Consultant


PCS is to be utilised to help shape your responses, to be a sounding board, to throw in fresh ideas, to turn ideas into actions.

To do this Michael Young brings a wealth of operational and executive leadership experience across Oceania, the Middle East and Asia. He has gained AOC approvals to operate jet air transport services for 3 airlines each in different Regulatory jurisdictions. His C suite and senior operational roles in complex, high consequence environments reinforces his view that safety , performance and accountability are non negotiable.

In his post holder roles as accountable manager across flight, ground, safety and engineering, he has built strong interfaces with civil aviation authorities and regulators across multiple jurisdictions. His work spans New Zealand, Australia, Japan, Saudi Arabia, and the wider Oceania and Middle East regions.

Michael's distinctive strength lies in rapid diagnosis. He identifies structural friction, clarifies decision pathways, and implements practical correction without unnecessary disruption.

Clients work directly with him. No delegation. No dilution of accountability.

Qualifications & Experiences of Michael Young


  • 1
    Building new operations and gaining regulatory approvals for start up airlines.
  • 2
    Growing a business and managing existing operations in complex environments.
  • 3
    Building and maintaining safe and compliant operations
  • 4
    Successfully adapting business models to improve performance
  • 5
    Integrating technology to streamline processes across functions and departments
  • 6
    Improving decision making and problem solving skills in high pressure work places
  • 7
    Leading high cost low margin businesses in competitive environments

Academic Qualifications

  • 8
    Master of Business Administration (MBA)
  • 9
    Master of Arts (Honours) in Psychology

Work Directly with Michael Young.

If your organisation is facing a challenge that requires clarity, structure, and direct expertise, the right conversation starts here.